Support
Contact Us
For support, feedback, or questions about Maika:
Email: support@maika-app.com
We aim to respond within 1–2 business days.
Common Questions
How do I cancel my Maika+ subscription?
Subscriptions are managed through the App Store (iOS) or Google Play (Android).
- iPhone/iPad: Settings → tap your name → Subscriptions → Maika → Cancel Subscription
- Android: Google Play → tap your profile → Payments & subscriptions → Subscriptions → Maika → Cancel
How do I delete my account and data?
Open Maika → Profile tab → scroll to the bottom → tap "Delete Account". This permanently deletes your account and all health data immediately.
I forgot my password. How do I reset it?
On the login screen, tap "Forgot password?" and follow the instructions sent to your email.
My cycle prediction seems wrong. What should I do?
Cycle predictions improve over time as you log more data. Make sure your period start and end dates are logged accurately each month. After 3+ cycles, predictions become significantly more accurate. If something seems consistently wrong, email us and we'll help.
The AI chat isn't working. What's wrong?
The AI chat feature requires an active Maika+ subscription. If you have Maika+, check your internet connection and try again. If the issue persists, email us with your account email address.